FAQ

We offer fixed-price packages that are customised to your specific needs, with the option to spread payments over the financial year. Fees are conveniently divided into monthly instalments, automatically debited from your nominated bank account on the 1st of each month, ensuring smooth budgeting without any hidden costs. To provide an accurate proposal, we may conduct a complimentary health check of your accounting file, allowing us to recommend the best package for your requirements.

Balanced Beans specialises in providing tailored solutions for small businesses, including sole traders, partnerships, trusts, and companies. Our extensive experience allows us to adapt our services to fit the unique needs of various business types. While we work with a wide range of clients, we have a strong focus on NDIS service providers and tradespeople, who currently make up a significant portion of our client base.

We operate as a virtual bookkeeping and accounting practice, enabling us to support clients across Australia. No matter where you’re based, our remote services ensure convenience and accessibility without the need for in-person meetings. While we are located in Maitland, NSW, our service reaches nationwide.

Balanced Beans provides a tailored service that adapts to your specific needs, whether you’re starting out or expanding. Our expertise ensures your financial records are always accurate and current, giving you the freedom to focus on growth. As your trusted partner, we offer insights and advice to guide informed financial decisions and future planning. By using the latest accounting software, we ensure seamless integration with your operations. Our pricing is transparent, with no hidden fees, so you know exactly what to expect each month. Plus, we offer ongoing support, always available to answer questions and provide guidance, ensuring your business stays on track.

We offer a comprehensive range of tax and accounting services designed to meet the needs of both individuals and businesses. Our services include tax returns, new business setups, and activity statements (BAS/IAS). We also provide bookkeeping, payroll (including payroll tax), software setup and training, and virtual CFO services to ensure seamless financial management.

At Balanced Beans, we stay at the forefront of technology to provide the best possible service. As a Gold Xero Partner, we’ve transitioned to a Xero-only practice due to its user-friendly interface and seamless integration with a wide range of apps. We also work with your existing software and continually update our knowledge by attending training and conferences. This ensures we offer the most efficient and up-to-date solutions for your business.

The frequency of our communication is tailored to the services you require and the nature of our engagement. We’re always available to provide assistance and encourage you to reach out whenever you have questions or need support. Our priority is to ensure you feel fully supported and informed at all times, so you can confidently manage your business with our ongoing guidance.

You will be assigned a dedicated client manager who will oversee your account. Other staff members may also contribute to your file to enhance efficiency and ensure that the most suitable team members handle specific tasks. This approach allows us to deliver timely, expert service while maintaining consistency in managing your account.

No client is too small for Balanced Beans. We tailor our services to fit your needs, regardless of your business size. For smaller businesses, this might mean focusing on tasks like annual tax returns or GST reconciliations, while also providing year-round support whenever needed. We’re here to offer the right level of service for you.

Balanced Beans is a registered Tax Agent (Tax Agent Number 26059392), as well as a registered ASIC Agent and Certified Xero Advisor. These qualifications demonstrate our expertise and commitment to providing professional, reliable, and compliant tax and accounting services.